I email to customer service and they were EXTREMELY helpful - arranging a alteration refund for me :) They were super fast with their replies and am now back to happy 5-star customer.

It looks gorgeous on my daughter who will be wearing it to her first EVER formal. She's only 12 so is very excited and can't wait to step out in it.

PAAL is a great online store.. I have purchased both my wedding dresses, bridesmaid dresses and wedding reception essentials from it.. Their webpage is easy to navigate and all items have arrived well packaged.. thanks!!!

We are so impressed with the service. The dress arrived well on time and we cannot recommend this firm enough

Love this dress. Can't wait to wear it. Only took 3 days to get here