the customer service responded VERY quickly to my complaint and did cover the cost of alterations (locally) to make my dress actually look like the one in the picture.

It is so sooooo beautiful and fit me well.

Hi, I received the dress two days before prom. It looked amazing!!!

The quality of the dress is fantastic and all my bridesmaids love it so will be ordering the other 3 tonight! Thank you for all your help and service!